vb345 Terms & Conditions
Please read these terms carefully before using the vb345 platform — all rules relating to accounts, bonuses, payments, and responsible gambling are explained in detail here.
Important Notice: These Terms and Conditions ("Terms") govern the use of the vb345 platform and all services available on it. By accessing or registering on the platform, you fully accept these Terms. These Terms apply to users in Bangladesh. For users aged 21 and above only.
vb345 is an online casino and betting platform operated specifically for Bangladeshi players. Please read all the terms and conditions described below carefully before using our services. This document serves as a binding agreement between you and vb345. These Terms may be updated at any time; continued use of the platform after any changes will be considered acceptance of the updated Terms.
Definitions & Interpretation
The following words and phrases used in these Terms have specifically defined meanings:
- "Platform" refers to the vb345 website, application, and all associated digital services.
- "User" or "You" refers to any person who registers on or accesses the platform.
- "Account" refers to a user's personal registered profile on the platform.
- "Bonus" refers to promotional offers, credits, or rewards provided subject to specific conditions.
- "Wager" or "Bet" refers to a monetary stake placed on any game or event.
- "Services" refers to all games, betting markets, and related activities available on vb345.
Account Registration & Eligibility
2.1 Age Requirement
To use vb345's services, you must be 21 years of age or older. Minors are strictly prohibited from creating an account or using the services. vb345 reserves the right to verify age when necessary, and any account found to belong to a minor will be closed immediately.
2.2 One Account Policy
Each user may open only one account. If multiple accounts belonging to the same person are discovered, they will be closed and the balances may be forfeited. Operating multiple accounts through the same device, IP address, or payment method is not permitted.
2.3 Accurate Information
You must provide complete, accurate, and truthful information at the time of registration. Providing false details such as name, date of birth, or contact information may result in account termination and balance forfeiture. Any changes must be reported to the support team immediately.
2.4 Password & Security
You are solely responsible for the security of your account. Keep your password confidential and do not share it with anyone. If you suspect unauthorized access to your account, contact us immediately at [email protected].
Deposits, Withdrawals & Payments
3.1 Accepted Payment Methods
vb345 currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (Sonali Bank, Dutch-Bangla Bank, and other major Bangladeshi banks). If new methods are added in the future, they will be announced on the platform.
3.2 Deposit Limits
The minimum deposit amount is ৳200 (for each method). The maximum deposit limit is determined by account type and verification level. Deposited funds are generally credited to the account instantly.
3.3 Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawal requests generally take between 30 minutes and 3 hours to process. It is recommended that you use the same method for withdrawals as you used for deposits. Funds earned from a bonus cannot be withdrawn until the wagering requirements for that bonus have been met.
3.4 Verification
For large withdrawals or in cases of suspicious activity, vb345 may request a national ID card or other documents to verify identity. This process is conducted to ensure the security of all users.
Bonuses & Promotional Offers
4.1 Welcome Bonus
A 200% bonus is available on the first deposit at vb345, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives you a ৳2,000 bonus for a total balance of ৳3,000. Depositing ৳6,000 or more gives you the maximum ৳5,000 bonus for a total balance of ৳11,000.
4.2 Wagering Requirements
After claiming a bonus, a 20x wagering requirement applies to the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus. Example: for a ৳2,000 bonus, you must wager ৳2,000 × 20 = ৳40,000 before withdrawing funds earned from that bonus.
4.3 Bonus Usage Conditions
- A bonus may only be used by the account holder themselves.
- The benefit of a promotional offer cannot be claimed more than once.
- Bonus funds cannot be withdrawn directly; wagering requirements must be met first.
- vb345 reserves the right to withdraw or modify any bonus at any time.
- If fraudulent activity is suspected, the bonus will be cancelled.
4.4 VIP Program
vb345's VIP program has three tiers: Bronze, Silver, and Gold. The Bronze tier offers a weekly cashback of up to 0.3%, Silver offers up to 0.5%, and the Gold tier offers up to 0.8% cashback. Regular and active players can gradually advance to higher tiers.
Gaming Rules & Betting Policy
5.1 Fair Play
vb345 is committed to ensuring fair and transparent outcomes in all games. Our games are powered by software from world-class providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming, all of which use independently certified Random Number Generators (RNG).
5.2 Bet Cancellation & Disputes
vb345 reserves the right to cancel any processed bet that resulted from a technical error or the display of incorrect information. In any betting dispute, vb345's server records will be considered final.
5.3 Fraud & Manipulation Prohibited
Any form of fraud, manipulation, use of software, or collusive betting (coordinating bets to exploit bonuses) is strictly prohibited. If such activity is detected, the account will be suspended or closed and all balances may be forfeited.
5.4 Sports Betting
The sports betting section offers wagering on cricket (including BPL, IPL, and T20 World Cup), football (including the FIFA World Cup), kabaddi, and other sports. Markets and odds may change in real time. If a technical issue occurs during a match or before an event begins, bets may be reassessed.
Security & Privacy
6.1 Data Protection
vb345 keeps all personal and financial information secure using SSL encryption technology. Your information is never sold to third parties. For full details on how data is collected and processed, please see our Privacy Policy.
6.2 Account Security
Use a strong password and change it regularly to keep your account secure. It is recommended that you avoid logging in from unfamiliar devices. If you suspect unauthorized access to your account, notify our support team immediately.
6.3 Anti-Money Laundering Policy
vb345 strictly adheres to anti-money laundering (AML) policies. If unusual transactions or suspicious financial activity are detected, we are obligated to notify the relevant authorities. Users of the platform must ensure that the funds they use come from a legitimate source.
Responsible Gambling Policy
vb345 firmly believes in responsible gaming. We want our users to play for entertainment and to stay within their limits. For more information, please visit our Responsible Gambling page.
7.1 Setting Limits
Users may set deposit, wagering, and loss limits on their account if they wish. Contact the support team for help setting these limits.
7.2 Self-Exclusion
If a user feels their gambling is getting out of control, they may request a temporary or permanent suspension of their account. This request can be made by email to [email protected].
7.3 Minor Protection
This platform is for users aged 21 and above only. Use a PIN or password on your device to prevent underage members of your household from accessing it.
Account Suspension & Closure Policy
8.1 Closure by vb345
vb345 may suspend or close an account without prior notice in the following circumstances:
- Breach of Terms
- Providing false information
- Fraudulent activity
- Operating multiple accounts
- Suspicion of money laundering or illegal activity
- Evidence of being a minor
8.2 Closure by the User
You may request to close your account at any time. When making the request, please also apply to withdraw any remaining balance. If the account has an active bonus or incomplete wagering, that bonus will be cancelled.
Dispute Resolution & Contact
9.1 Complaints Process
For any dispute or complaint, please first contact us via our 24/7 live chat or by email at [email protected]. Our support team provides service in both Bengali and English. We investigate all complaints impartially.
9.2 Final Decision
In any dispute involving vb345, technical records and server data will be treated as conclusive evidence. We strive to maintain impartiality and transparency in our decisions.
Limitation of Liability & Disclaimers
10.1 Limited Liability
vb345 is not liable under any circumstances for indirect, incidental, or consequential losses. vb345 is not responsible for losses arising from technical issues, internet disconnection, or any other uncontrollable cause.
10.2 Third-Party Services
Payment gateways (bKash, Nagad, Rocket, banks) and game software providers are third parties. vb345 is not directly responsible for any issues with their services, but we will endeavour to assist in resolving problems.
10.3 Service Availability
vb345 reserves the right to temporarily suspend services for maintenance or technical reasons. We will endeavour to give advance notice in such situations.
Changes to Terms & Applicability
11.1 Right to Amend
vb345 reserves the right to change, amend, or update these Terms at any time. A notice will be posted on the platform when changes are made. Continued use of the platform after any changes will be considered acceptance of the updated Terms.
11.2 Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue in full effect. The invalidity of one clause does not void the Terms as a whole.
11.3 Entire Agreement
These Terms, the Privacy Policy, and the Responsible Gambling Policy together constitute the entire agreement between vb345 and the user. Any prior oral or written understanding is superseded by this document.
Want to know more? Have a question?
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